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Texas: official power outage sources
In much of Texas, you buy electricity from a retail provider, but a delivery utility such as Oncor, CenterPoint, AEP Texas or TNMP owns the lines and restores power. About 72 city utilities, including Austin Energy and CPS Energy in San Antonio, and about 68 cooperatives, such as Pedernales, serve many other Texans. Parts of East Texas, the Panhandle and the El Paso area are outside the ERCOT grid and are served by Entergy Texas, SWEPCO, Xcel Energy (SPS) or El Paso Electric. The Public Utility Commission of Texas oversees the investor-owned utilities.
Outages in Texas right now
Not shown on this site. Power Grid Watch does not have live outage information for Texas. That does not mean there are no outages. Use the official links below to check and to report.
If your power is out
- Stay away from downed lines and anything touching them. Call 911.
- Report it to your own utility. The name and outage phone number are on your electric bill. Do not assume a neighbor has reported it.
- Check your utility's outage page for the area affected and any restoration estimate. Only your utility can give that estimate.
Utility outage pages
Each link covers only that utility's own customers. If your provider is not listed here, use the directories in the next section.
- Oncor Utility website Use the Outages and Weather menu on the homepage. Report by calling 888-313-4747 or texting OUT to 66267. oncor.com
- AEP Texas Outage page Report, check and map outages. Call 1-866-223-8508. aeptexas.com
- Entergy Texas Utility website Go to the homepage and use its outage menu. entergy.com
- Texas-New Mexico Power (TNMP) Outage page Outage map. Call 888-866-7456. tnmp.com
- El Paso Electric Outage page Serves Texas and New Mexico. For Texas, call 915-877-3400. epelectric.com
- SWEPCO Outage page Report, check and map outages. Call 1-888-216-3523. swepco.com
Official state sources
Use these to find out which utility serves an address, to reach the regulator, and to follow state emergency information.
- Texas Division of Emergency Management (TDEM) Emergency management State emergency and disaster information. Not an outage map. tdem.texas.gov
- Public Utility Commission of Texas: 2025 service quality reports Regulator Yearly service-quality reports filed by the investor-owned utilities. These cover past years, not current outages. interchange.puc.texas.gov
- National Weather Service Weather alerts Enter your town or ZIP code for current watches and warnings. A weather warning is not an outage prediction. weather.gov
Good to know in Texas
- Your retail electricity provider usually does not fix outages. Report outages to the delivery utility named on your bill.
- City utility and co-op customers, such as those of Austin Energy, CPS Energy or Pedernales, should check with their own provider; the big delivery utilities' maps do not cover them.
- ERCOT's grid status is not a local outage map, and parts of Texas, including El Paso and much of East Texas and the Panhandle, are not on the ERCOT grid.
- TNMP says new and restored outages can take about 20 minutes to show on its map, and estimates can change.
- CenterPoint Energy serves the Houston area; use the contact details on your bill to reach its outage page.
The wider grid
Regional grid organizations and balancing areas that cover all or part of Texas: ERCOT; SPP; MISO; Western Interconnection (El Paso area). They balance supply and demand on the high-voltage system. Their alerts describe the regional system, not an outage on your street. How the pieces fit together
Links on this page were last reviewed on . Official pages move; if a link is broken or a provider is missing, tell us.