South Carolina: official power outage sources

If your power is out

1. Stay away from downed lines and anything touching them. Call 911.
2. Report it to your own utility. The name and outage phone number are on your electric bill. Do not assume a neighbor has reported it.
3. Check your utility's outage page for the area affected and any restoration estimate. Only your utility can give that estimate.

More on staying safe during an outage

Utility outage pages

Each link covers only that utility's own customers. If your provider is not listed here, use the directories in the next section.

• Duke Energy Outage page outagemap.duke-energy.com
• Dominion Energy South Carolina Outage page dominionenergy.com
• Electric Cooperatives of South Carolina (combined co-op outage map) Outage page outages.ecsc.org
• Santee Cooper Outage page stormcenter.santeecooper.com

Official state sources

Use these to find out which utility serves an address, to reach the regulator, and to follow state emergency information.

• South Carolina Office of Regulatory Staff: emergency management and outage links Regulator Links to Duke, Dominion, the co-ops and Santee Cooper. ors.sc.gov
• South Carolina EnergySaver: electric utility contacts Provider directory Separate lists for investor-owned, state-owned, cooperative and city utilities. Some entries are not local electric providers. energysaver.sc.gov
• South Carolina Emergency Management Division: report power outages Provider directory Also lists gas companies, and some names are out of date. scemd.org
• South Carolina Emergency Management Division Emergency management scemd.org
• National Weather Service Weather alerts Enter your town or ZIP code for current watches and warnings. A weather warning is not an outage prediction. weather.gov

Good to know in South Carolina

• There is no single statewide outage map. Check the map for the utility that serves you.
• Santee Cooper, the state utility, is not the same as Santee Electric Cooperative.
• City utility and Lockhart Power customers should check with their own provider.
• Some state lists still use older co-op names, such as Marlboro and Pee Dee, now part of MPD Electric Cooperative.
• The state's energy provider map does not show exact service boundaries. Your electric bill shows which company serves your address.

The wider grid

Regional grid organizations and balancing areas that cover all or part of South Carolina: Duke Energy Carolinas; Duke Energy Progress; Dominion Energy South Carolina; Santee Cooper. They balance supply and demand on the high-voltage system. Their alerts describe the regional system, not an outage on your street. How the pieces fit together