Massachusetts: official power outage sources

If your power is out

1. Stay away from downed lines and anything touching them. Call 911.
2. Report it to your own utility. The name and outage phone number are on your electric bill. Do not assume a neighbor has reported it.
3. Check your utility's outage page for the area affected and any restoration estimate. Only your utility can give that estimate.

More on staying safe during an outage

Utility outage pages

Each link covers only that utility's own customers. If your provider is not listed here, use the directories in the next section.

• Eversource Outage page Shared map for Connecticut, Massachusetts and New Hampshire; choose Massachusetts. outagemap.eversource.com
• National Grid (Massachusetts) Outage page nationalgrid.com
• Unitil Outage page Map symbols that group outages are not a count of separate outages. outage-map.unitil.com
• Reading Municipal Light Department Utility website Links to its own outage site. rmld.com
• Gosnold Electric Utility website Small island system. gosnold-ma.gov

Official state sources

Use these to find out which utility serves an address, to reach the regulator, and to follow state emergency information.

• Mass.gov: find my electric, gas and water company Provider directory mass.gov
• Mass.gov: municipally owned electric companies Provider directory mass.gov
• MEMA power outage map State outage page Does not include municipal light plants. For restoration times, check your utility. mema.mapsonline.net
• Mass.gov: power outages Regulator State outage guidance, including what the MEMA map leaves out. mass.gov
• National Weather Service Weather alerts Enter your town or ZIP code for current watches and warnings. A weather warning is not an outage prediction. weather.gov

Good to know in Massachusetts

• The state emergency agency's outage map leaves out municipal light plants; if a town light department serves you, check with it directly.
• Some town light plants serve neighboring towns too, such as Reading in Lynnfield or Littleton in Boxborough, so your town name alone may not tell you who serves you.
• Restoration estimates come from your utility, not the state map.

The wider grid

Regional grid organizations and balancing areas that cover all or part of Massachusetts: ISO New England. They balance supply and demand on the high-voltage system. Their alerts describe the regional system, not an outage on your street. How the pieces fit together