Louisiana: official power outage sources

If your power is out

1. Stay away from downed lines and anything touching them. Call 911.
2. Report it to your own utility. The name and outage phone number are on your electric bill. Do not assume a neighbor has reported it.
3. Check your utility's outage page for the area affected and any restoration estimate. Only your utility can give that estimate.

More on staying safe during an outage

Utility outage pages

Each link covers only that utility's own customers. If your provider is not listed here, use the directories in the next section.

• Entergy Louisiana and Entergy New Orleans Utility website Go to the homepage and use its outage menu. entergy.com
• Cleco Outage page Explains how Cleco's outage map and restoration estimates work. cleco.com
• SWEPCO Outage page Report, check and map outages. Call 1-888-216-3523. swepco.com

Official state sources

Use these to find out which utility serves an address, to reach the regulator, and to follow state emergency information.

• Louisiana Public Service Commission: outage map State outage page Shows outages reported by the large utilities and 11 co-ops during selected storm events. City utilities are not included. lpsc.louisiana.gov
• Governor's Office of Homeland Security and Emergency Preparedness (GOHSEP) Emergency management State emergency information. Your parish emergency office also posts local updates. gohsep.la.gov
• National Weather Service Weather alerts Enter your town or ZIP code for current watches and warnings. A weather warning is not an outage prediction. weather.gov

Good to know in Louisiana

• The state outage map is organized by storm event, and some events listed are practice drills. Check the event name, and do not read an empty map as meaning there are no outages.
• The state outage map does not include city utilities. City utility customers should check with their own provider.
• Cleco's restoration estimates may start from past patterns and can change after crews assess the damage.
• Entergy's outage map is reached from its homepage; this page links only to the homepage.
• Louisiana is divided into parishes, not counties, so look for your parish name on outage maps.

The wider grid

Regional grid organizations and balancing areas that cover all or part of Louisiana: MISO; SPP. They balance supply and demand on the high-voltage system. Their alerts describe the regional system, not an outage on your street. How the pieces fit together