Connecticut: official power outage sources

If your power is out

1. Stay away from downed lines and anything touching them. Call 911.
2. Report it to your own utility. The name and outage phone number are on your electric bill. Do not assume a neighbor has reported it.
3. Check your utility's outage page for the area affected and any restoration estimate. Only your utility can give that estimate.

More on staying safe during an outage

Utility outage pages

Each link covers only that utility's own customers. If your provider is not listed here, use the directories in the next section.

• Eversource (Connecticut Light & Power) Outage page The map also covers Massachusetts and New Hampshire; choose Connecticut. outagemap.eversource.com
• United Illuminating (UI) Outage page Outages by town. UI says estimates may be delayed or inaccurate, especially during emergencies. uinet.com
• Norwich Public Utilities Utility website The utility's site links to its outage map. norwichpublicutilities.com
• Wallingford Electric Division Utility website Serves Wallingford and part of Northford. No outage map; call the 24-hour outage line, 203-265-5055. wallingfordct.gov
• Groton Utilities Outage page Posts outage notices for Groton Utilities and Bozrah Light & Power. grotonutilities.com
• South Norwalk Electric and Water (SNEW) Outage page snew.org
• Third Taxing District (East Norwalk) Utility website Posts alerts and notices. Outage line: 203-866-9271. ttd.gov
• Jewett City Department of Public Utilities Utility website No outage map. Emergency line: 860-376-2955. jewettcitydpu.com

Official state sources

Use these to find out which utility serves an address, to reach the regulator, and to follow state emergency information.

• Public Utilities Regulatory Authority (PURA): electric Regulator Information on Connecticut's regulated electric utilities. portal.ct.gov
• PURA: electric distribution companies Provider directory Lists the state's electric utilities. It leaves out the Third Taxing District in East Norwalk. portal.ct.gov
• CMEEC: members and customers Provider directory Lists most city-owned utilities and the Mohegan Tribal Utility Authority. Wallingford is not on it. cmeec.org
• Connecticut Division of Emergency Management and Homeland Security: staying informed Emergency management How to get official emergency alerts. portal.ct.gov
• CT Prepares: stay informed Emergency management portal.ct.gov
• National Weather Service Weather alerts Enter your town or ZIP code for current watches and warnings. A weather warning is not an outage prediction. weather.gov

Good to know in Connecticut

• Norwalk has more than one electric provider, including South Norwalk Electric and Water and the Third Taxing District. Your town or ZIP code alone does not tell you which one serves you.
• Groton Utilities serves the City of Groton and parts of the Town of Groton, not the whole town.
• Part of Northford is served by Wallingford Electric, while North Branford is in UI's area; check your bill.
• Smaller city utilities post outage notices rather than maps; a page with no alerts does not mean there are no outages.
• The Mohegan Tribal Utility Authority serves Mohegan Sun and a small number of homes; its customers should contact it directly.

The wider grid

Regional grid organizations and balancing areas that cover all or part of Connecticut: ISO New England. They balance supply and demand on the high-voltage system. Their alerts describe the regional system, not an outage on your street. How the pieces fit together