Alabama: official power outage sources

If your power is out

1. Stay away from downed lines and anything touching them. Call 911.
2. Report it to your own utility. The name and outage phone number are on your electric bill. Do not assume a neighbor has reported it.
3. Check your utility's outage page for the area affected and any restoration estimate. Only your utility can give that estimate.

More on staying safe during an outage

Utility outage pages

Each link covers only that utility's own customers. If your provider is not listed here, use the directories in the next section.

• Alabama Power Outage page Outage and storm center with a link to the outage map. Covers Alabama Power customers only. alabamapower.com
• Huntsville Utilities Outage page Outage map and a phone number for reporting outages. hsvutil.org
• Central Alabama Electric Cooperative Outage page caec.coop

Official state sources

Use these to find out which utility serves an address, to reach the regulator, and to follow state emergency information.

• Alabama Public Service Commission: electricity Regulator Covers Alabama Power. City utilities and co-ops are not under its rate oversight. psc.alabama.gov
• Alabama Rural Electric Association: member co-ops Provider directory Find your electric cooperative and its contact details. areapower.coop
• Electric Cities of Alabama: city utility members Provider directory Lists most city-owned power systems. A few, such as Luverne, are not on it. electriccities.org
• Alabama Emergency Management Agency Emergency management Emergency declarations, weather information and preparedness plans. ema.alabama.gov
• National Weather Service Weather alerts Enter your town or ZIP code for current watches and warnings. A weather warning is not an outage prediction. weather.gov

Good to know in Alabama

• Alabama Power's map does not cover city utility or co-op customers; check with your own provider.
• TVA sells power to many north Alabama city utilities and co-ops, but your local utility is the one to call about an outage.
• There is no single state-run outage map that covers every utility in Alabama.
• Some Alabama homes are served by co-ops based in other states, such as Singing River Electric (Mississippi) and Diverse Power (Georgia).
• Cullman has both a city utility (Cullman Power Board) and a co-op (Cullman Electric Cooperative); check your bill to see which one serves you.

The wider grid

Regional grid organizations and balancing areas that cover all or part of Alabama: Southern Company; TVA. They balance supply and demand on the high-voltage system. Their alerts describe the regional system, not an outage on your street. How the pieces fit together